The answer is C :) hope this helps
Hello. You didn't show which words are underlined, so I'll give you the grammatical name and function of all of them.
What: Pronoun. It has the function of referring to or replacing a noun, representing something, which does not have a specific name, but which needs to be represented in the sentence. The pronoun is a variable word.
To do: Verb. It has the function of representing an action, an activity that will be performed by something or someone.
Is: Verb. It has the ability to represent a state or occurrence.
Problem: Noun. It has the function of naming something or someone.
Answer:
A
Explanation:
Because why would it be the other ones they dont even make any sense
The manager would say or act in an assortment of ways to make for a more positive experience. Firstly in order to avoid complaints, the manager could give a brief outline on their services they provide so the clientele doesn't have a false expectation. Secondly, a detailed summary of what the client wants (maybe even ask for reference photos!) Could be asked by the manager and specifically pick the cosmetologist that is the most skilled in that area or ask the client if they prefer someone specific maybe someone they have a good running rapport with. Hope this helped !