Question

Which is the best example of the communication bias termed "message tuning"?

Answer 1

The right answer is "A store owner gives elaborate street directions to Madison Square Garden to a gentleman from Wisconsin". A message tuning is one of the 5 communication biases; message distortion, perspective-taking failures, indirect speech acts, biased interpretations and message tuning. The message tuning refers to a message that is adapted to be understood by a particular recipient, when both have the same knowledge base. In this example, giving direction to reach a place implies using a language already known (streets, avenues or nomenclature) but adapting it so that someone who is not familiar with the place understands it.

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