Answer:
C. Firms manage customer touch points to maximize customer loyalty
Explanation:
Customer relationship management(CRM) entails technology used by businesses to interact with their customers in order to concertize their loyalty to the business. CRM is not used for existing customers alone. It is also used to communicate with potential customers, lure them in and turn them to customers.
The major objective of CRM is to retain customers confidence in the brand and equally profit from their interaction with the company.
So option c is correct because CRM helps firms customer touch points to maximize customer loyalty
Answer:
Three sources of financing to a business includes;
1) Angels (National Angel Capital Organization, NACO)
Wealthy and experienced retired industry leaders, that invest in startups, require transparency, and take charge of the supervision of the business management practices
2) Business Accelerator or Incubators (MaRS; MaRS Discovery District)
An incubator provide enabling environment and resources for startups to develop ideas before going into production
3) Bank Loans (Business Development Bank of Canada, BDC)
Bank provide loans to startup with a good idea and an accompanying excellent business plan, and personal guarantee
Explanation:
Answer:
51,487.5
Explanation:
Calculation to determine the minimum guaranteed mileage should the manufacturer announce
Sinces no more than 4% of the tires will have to be replaced First step will be to determine the InvNorm(.96) using normal distribution table
InvNorm(100%-4%)
InvNorm(.96) = 1.75
Now let determine the minimum guaranteed mileage
Let x represent the Minimum guaranteed mileage
(2050*1.75)+47,900=x
x=3,587.5+47,900
x = 51,487.5
Therefore the minimum guaranteed mileage that the manufacturer should announce is 51,487
Answer:
The correct answer is option II and III only.
Explanation:
Monopolistic competition is a market structure where there is a large number of buyers and sellers. The sellers in this market sell differentiated products which are close substitutes.
There is a very low restriction on the entry of new firms in the market. Because of differentiated products each firm has some degree of market power. The firms face a downward-sloping demand curve. This means that the firms decide the price level.
Though the firms enjoy zero economic profits in the long run.