Question

1. The way you communicate with others-how you say things and what you say- plays a role in how messages are received by the other person. Which type of communication uses gestures and tone of voice that can seem threatening to the other person?
(1) aggressive
(2) assertive
(3) cooperation
(4) passive


2. Which of these examples of passive behavior?

(1) actively listening to the other person
(2) always wanting your own way
(3) denying your own feelings and making excuses
(4) interrupting and being sarcastic

3. There are four communication skills that have proven to be very effective when sharing information. The fours skills are: Using "I" messages, active listening, assertiveness, and _____.

(1) aggressiveness
(2) body language
(3) cooperation
(4) compromise

Answer 1

1) (1) aggressive 
2) (3) denying your own feelings and making excuses  
i believe, since it is passive, and you aren't trying to give out your emotions to others, which means not giving out true thoughts on one thing or another
3)(2) body language
With this, you can tell how someone thinks about something even if they don't say it verbally. People will look at this to see if someone is telling the truth or not

hope this helps

Answer 2

1) 1) agressive 
2) 3) denying your own feelings and making excuses 
3) 2) body language