Answer:
U.S. Constitution
The Fourteenth Amendment's Equal Protection Clause requires states to practice equal protection. Equal protection forces a state to govern impartially—not draw distinctions between individuals solely on differences that are irrelevant to a legitimate governmental objective.
Answer:b. whether Marisa knew she was being observed during the behaviour
Explanation:
Dispositional Attribution focuses on attributing one's behavior to their personality or internal characteristics rather than situational factors.
This leads to fundemental attribution error, when we say John didn't finish his work because he is lazy without considering external other aspects that may hindered him, this is dispositional attribution leading to fundemental attribution error.
correspondent inference theory state that for this to happen the following has to take place :
1) Choice: when someone freely choose to behave a particular way this is said to be driven by dispositional factors.
3) Accidental vs. Intentional Behavior: Behavior that is driven by intentions is believed to be due to someone's personality and those that are due to accidents are believed to be driven by external factors.
3) Social Desirability: Behaviours that is non conforming is attributed to dispositional factors because if it is low in social desirability.
4) expectations also plays a role in correspondence theory.
Answer:
Understanding the caller and Knowledge of the product or service
Explanation:
The 'knowledge of the product or service' element of customer service of what is done by whom and the understanding of what the customer or caller is looking for must be improved also. Here, Bonnie calls the hospital and the operator carefully listens to what she has to say. Bonnie has a problem with her bill rather than a medical issue and this aspect is important. The operator must have asked a question trying to understand the problem and then should have used his knowledge to direct her to the billing department directly as bills are handled by the billing department. The understanding of the problem and knowledge of the institution needs to be improved.
