Answer: Work specialization and hierarchy of submission.
Explanation:
Organization charts reveals who specializes in a particular work and how they report to each other, considering hierarchy.
The answer is a delusion.
Robert is exhibiting delusion due to his depressive disorder. A delusion is a kind or characteristically a symptom of mental disorder which made a person having a distinctive belief or impression that is positively maintained despite being opposed by what is generally accepted as reality or logical argument just like what Robert portrays.
Ken seems to have a feeling extroverted personality. A
person with an extrovert personality is likely to be a person who is outgoing
and friendly, the person is likely to be energized and happy around with other
people rather than an introvert who is opposite of an extrovert. It could be
seen in the scenario above as Ken tend to be more friendly and outgoing around
people.