Complete question:
Universal Containers recently deployed a Salesforce Knowledge implementation, but is looking to evaluate the quality of the articles being produced.
What should the Consultant recommend to gather information on Knowledge article usefulness?
-. Install Knowledge Base Dashboards and Reports AppExchange package.
-. Create a group of super users that will evaluate and manage articles.
-. Send out a monthly survey to customers requesting feedback.
-. Contact Salesforce to send a report on article efficacy.
Answer:
The Consultant recommend to gather information on Knowledge article usefulness should Install Knowledge Base Dashboards and Reports AppExchange package.
Explanation:
They empower the clients with a basis of knowledge and therefore up to 60% more service and support. In fact, you may also get immediate answers to those questions the staff and members of the team need instead of emailing them all using apps for information base.
Skills articles are often used so expertise articles can be used from these options to view themselves in the fields of customer support and to solve consumer cases. The expertise with Sales-force helps agents to create offers from an event.
Answer:
$778.05625
Explanation:
The computation of the amount of repayment is shown in the attachment below:
Given that
Proceeds for year 4 through 9 at $2Z, $3Z
The Principal of the loan amount = $10,000
Interest rate = 7% per year
Based on the given information, the value of Z or the amount of repayment is
= Principal of the loan amount ÷ Total annuity
= $10,000 ÷ 12.85254119
= $778.05625
A business plan is a formal document that states the goals of the business as well as the intended process for reaching those goals. This provides a market analysis. This basically provides the investors an idea of how the company will make use of its money and conduct business.
Answer:
The answer is $115,000
Explanation:
Solution
Given that:
Property sold =$140,000
Adjusted basis = $255,000
The buyer paid =$148,000
Mortgage on reality =$107,000
The next step is to find Mr Beck realized gain or loss on sale
Thus
Sale value =$140,000
Adjusted basis =$255,000
140,00 + 255,000 = $115000
Therefore Mr beck realized gain or loss on sale is $115,000
Answer:
Correct option is (b)
Explanation:
In business communication, when replying to a claim made by the customer, the sender should begin with the good news that customer's request is complied with. This should be done to gain the customer's confidence.
The customer might be looking forward to this in the reply and he will be happy to read that, thereby retaining the customer.
