Answer:
Answer for the question:
Assume an organization's current service level on order fill is as follows:
Current order fill 80%
Number of orders per year 5,000
Percent of unfilled orders back-ordered 70%
Percent of unfilled orders cancelled 30%
Back order costs per order $150
Lost pretax profit per cancelled order $12,500
a) What is the lost cash flow to the seller at this 80 percent service level?
b) What would be the resulting increase in cash flow if the seller improved order fill to 92 percent
c) If the seller invested $2 million to produce this increased service level, would the investment be justified financially?
d) What is the role of activity-based costing in customer relationship management? In customer segmentation?
is given in the attachment.
Explanation:
Answer:
D. C
Explanation:
As Downtown Coffee Roasters is a premium cafe which is reputed for its superior customer service. The coffee shop also serves gourmet food to its customers, which allows it to charge a premium price. Whereas, Budget Beans is a chain of coffee shops that charges the lowest price in the industry due to its self-service policy. However, Perky's Coffee Inc. has found a balance between these two strategic groups by using automated ordering to free up its employees to work as master baristas and bakers, thus focusing on creating excellent products. It charges a price slightly above that of Budget Beans. In this scenario, Perky's Coffee is following a blue ocean strategy. In blue ocean strategy, organizations pursuit differentiation and low cost at the same time simultaneously which Perky's Coffee Inc. is doing here in this case. Perky's has created a totally new demand by following this strategy quite successfully and has made the competition totally and almost irrelevant.
Answer:
Option (E) is correct.
Explanation:
Allocative efficiency is created when the gap between marginal benefit and marginal cost is maximum. The marginal benefit is the benefit that a consumer can get by consuming an additional unit of a commodity and the marginal cost is the cost that a producer incurred by producing an additional unit.
Hence, the allocative efficiency is achieved where the difference between these two terms is maximized.
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