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FinnZ [79.3K]
3 years ago
7

What should you do if you know you'll need to leave the telephone for more than 30 seconds to find information for a caller?

English
2 answers:
Phantasy [73]3 years ago
8 0
Explain to the caller this will take you a little bit to get the answer they need and ask if they want to hold or receive a call back.
krok68 [10]3 years ago
5 0

Answer:

Talk with him or play a music of background.

Explanation:

Most of the call center around the world use the tool of background of music to relax or to keep more confortable the time of wait for a caller.

Others call center specialist trying to talk some funny in the period of wait.

This is the most commun on these cases.  

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This  setting created a magical atmospher or mood that became a place of socialization while getting a bath.

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