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leonid [27]
3 years ago
5

Customer relationship management (crm) helps firms gain and maintain competitive advantage by:

Business
1 answer:
harina [27]3 years ago
3 0
<span>Customer relationship management (CRM) software is designed to help organizations increase customer loyalty, target their most profitable customers, and streamline customer communication processes. CRM helps firms gain and maintain a competitive advantage by: 1) segmenting markets based on demographic and behavioral characteristics. 2) tracking sales trends and advertising effectiveness by customer and market segment. 3) identifying which customers should be the focus of targeted marketing initiatives with predicted high customer response rates. 4) forecasting customer retention (and defection) rates and providing feedback as to why customers leave a company. 5) studying which goods and services are purchased together, leading to good ways to bundle them. 6) studying and predicting which Web characteristics are most attractive to customers and how the website might be improved.</span>
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The global-standardization strategy arises out of the combination of: Question 7 options: 1) high pressure for cost reductions a
kati45 [8]

Answer:

The correct answer is the option 1: high pressure for cost reductions and low pressure for local responsiveness.

Explanation:

To begin with, the concept known as <em>"Global Standardization"</em>, in the field of marketing and business, refers to the strategy that the companies can use when they decide to implement the same marketing strategy or campaign to every country in where the organization works. Therefore that the term refers to the standardization of the strategy that the company use in the marketing area to the whole globe due to the fact that mainly they look for the reduction of the costs and also because the pressure from the local responsiveness from the other foreign countries tend to be very low.

3 0
3 years ago
Sandra is purchasing a home with a first mortgage loan for $548,250, which is the conforming loan limit for the area where she l
Lostsunrise [7]

Question Completion with Options:

2.5 percentage points

1.5 percentage points

3.5 percentage points

6.5 percentage points

Answer:

Sandra's creditor must determine if the APR for the loan exceeds the average prime offer rate by:

1.5 percentage points

Explanation:

The first mortgage loan principal should not exceed the conforming loan limit for the area where Sandra lives at the time that she secures the loan approval. It behooves on Sandra’s creditor to determine if the annual percentage rate (APR) for the mortgage loan exceeds the average prime offer rate (or the sample rate that is a representative of the APRs charged by creditors for mortgage loans that have low-risk pricing characteristics) by 1.5 percentage points.

7 0
3 years ago
Transferring responsibility of operations to another authority (such as, un observers, multinational peacekeeping forces, or nat
Helen [10]

I believe the answer is: Enable phase

During the enable phase, a company would evaluate the progess and determine additional planing necessary to ensure that the operation run smoothly. Often times, transferring responsibilities to another organization that had larger jurisdiction would be seen as a more appropriate decision.

8 0
3 years ago
Which approach suggests that a manager believes that employees should be involved in both defining problems and in designing the
morpeh [17]

According to McGregor's Theory Y method, a manager might think that workers ought to be involved in both problem-solving and problem-definition.

One of the theories that has a significant impact on both management and employees is McGregor's theory. Additionally, McGregor's descriptions of two different theories, namely Theory X and Theory Y, are further explained below along with each theory's central tenets.

According to Theory Y, a manager's positive perception of their team problem-solving members will increase employee motivation. Managers erroneously McGregor's Theory Y believe that a decentralized approach that strengthens teamwork, collaboration, and trust can address employee demotivation.

Contrary to Theory X, this theory holds that managers do not believe that  problem-solving control motivates workers. The team members must be motivated by McGregor's Theory Y meeting their needs for social interaction, self-actualization, and self-esteem.

Learn more about McGregor's Theory Y  here

brainly.com/question/28624869

#SPJ4

6 0
1 year ago
The LFH Corporation makes and sells a single product, Product T. Each unit of Product T requires 1.5 direct labor-hours at a rat
liq [111]

Answer:

So answer is $441,000

Explanation:

Budgeted direct labour cost = Budgeted production units in june*Labour hour per unit*rate per hour

= 28000*1.5*10.50

Budgeted direct labour cost = 441000

5 0
3 years ago
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