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3 years ago

Customer relationship management (crm) helps firms gain and maintain competitive advantage by:

1 answer:

3 0

Customer relationship management (CRM) software is designed to help organizations increase customer loyalty, target their most profitable customers, and streamline customer communication processes. CRM helps firms gain and maintain a competitive advantage by: 1) segmenting markets based on demographic and behavioral characteristics. 2) tracking sales trends and advertising effectiveness by customer and market segment. 3) identifying which customers should be the focus of targeted marketing initiatives with predicted high customer response rates. 4) forecasting customer retention (and defection) rates and providing feedback as to why customers leave a company. 5) studying which goods and services are purchased together, leading to good ways to bundle them. 6) studying and predicting which Web characteristics are most attractive to customers and how the website might be improved.

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Explain the role of producers and consumers in a free-enterprise economic system.

max2010maxim [7]

The producer MAKES the product, and sells it to retailers. The consumers buy the products from the retailers.

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3 years ago

The differences between the two are that ________ involve(s) both manufacturing and procurement with multiple manufacturers, sup

maks197457 [2]

The differences between the two are that supply chain involve(s) both manufacturing and procurement with multiple manufacturers, suppliers, and retail companies. logistics refers to distribution activities in one company.

<h3>What is Supply chain and logistics?</h3>

Supply chain has to do with production or manufacturing and distribution of goods produce to suppliers, retailers or customers while logistics has to do transporting or distribution of goods or products.

Supply chain involve the following:

Manufacturer
Supplier
Warehouses
Distribution
Retailers

Logistics involve:

Warehouse
Distribution

Inconclusion supply chain involve(s) both manufacturing and procurement with multiple manufacturers, suppliers, and retail companies. logistics refers to distribution activities in one company.

Learn more about supply chain and logistics here:brainly.com/question/25160870

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2 years ago

At the annual holiday party, ABC Airlines gives awards to employees to recognize examples of "going above and beyond" to serve c

IgorLugansk [536]

Answer: rip kobe

Explanrioation:

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3 years ago

A local clinic (institution) in need of more Purell antibacterial soap might purchase from Target, which is a ______ of soap, wh

oksano4ka [1.4K]

Answer:

The target is a re-seller

McGraw-Hill is a manufacturer

Explanation:

Purchasing Purell antibacterial soap from a target is re-seller, meaning the target is neither the producer nor the distributor of products but haven given name of such company like McGraw-Hill, one will know that McGraw-Hill is major publisher of books and their books are well local high school around the world. This makes the local high school that might bought from McGraw-Hill buying from a manufacturer

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2 years ago

You are considering opening a new plant.

kotykmax [81]

Answer:

1. $275 million

Yes

2. 30%

Explanation:

Calculation for the NPV of the investment opportunity

NPV = –100 + 30/0.08

NPV= $275 million

Therefore the NPV will be $275 million

Yes, Based on the above Calculation they should make the investment

2. Calculation for IRR

IRR: 0 = –100 + 30/IRR

Hence,

IRR = 30/100

IRR = 30%

Therefore the IRR will be 30%

The IRR is great only in a situation where the cost of capital does not go beyond 30%.

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2 years ago