Ma is a mother because the wor Ma means mom
I am sure the answer is that Portia wishes that she were a young girl again.
I haven't read/watched the play in a while but i am pretty sure it is either D: Scrooge shows pity for the Cratchit family members and their living situation. or B: Scrooge cannot bear to watch the Cratchit family celebrate Christmas.
Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
Answer:
Provide an inspirational quotation.
Ask an open-ended question to encourage action.