Answer:
<u>Zone of tolerance</u>
Explanation:
Zone of tolerance with respect to a service refers to, the acceptable range to a customer, that lies between the perceived desired level of service expected and the minimum level of service acceptable.
The service which the customer anticipates or expects to be delivered by a firm is referred to as predicted service.
Customer expectations do not depict a single level of expectation, rather they follows a range of expectations. This range is represented as zone of tolerance.
If the service received lies in the zone of tolerance, the customer would be satisfied. If it is higher than the desired level, the customer would consider it exceptional.
In case the service received falls below the minimum level of acceptance, the customer would be disappointed and feel deceived or tricked.
Answer:
=$422,000
Explanation:
As per the contribution margin concept, the contribution margin per unit is equal to the selling price per unit minus variable costs.
Therefore, the total contribution margin is the sales minus variable costs.
The contribution margin for the west will be sales($930,000) minus variable cost($488,000)
=$930 ,000 - $488,000
=$422,000
Answer:
The correct answer is A)
Explanation:
There is no good or service that is unlimited.
The concept of the Barter system was simply a method of exchanging value for value.
- It was phased away due to several reasons:
- It was not a good store of value as many of the goods were perishable
- it didn't make for good administration: It was too cumbersome and problematic. Imagine having to store three trailers of eggs awaiting a barter exchange
Cheers!
Overall improvement of quality.
The goal is to Increase profits by eliminating existing product variability, defects and waste that are undermining customer loyalty.
I found a diagram on google that’s colorful and looks helpful if you’d like to doodle it in your notes ☺️
