D. Personification. The sun is a thing, so it can't do humanly actions like sleep or wear a hat
The correct answers are: B) the dystopian world that Gregor enters as an insect, and C) Gregor's sudden transformation into a giant insect.
A Kafkaesque situation is a nightmarish one, and also strongly surreal, so in that sense, the options that relate the most to said expression are the ones that have to do with dream-like things, like the dystopian world and Gregor becoming an insect.
There are several steps you need to follow if you want to report fraudulent or incorrect charges to your credit card company:
1. Evaluate the charge
2. Contact the merchant first
3. Contact the credit card company
4. Mail dispute paperwork
5. Wait for them to investigate your dispute
6. Appeal if necessary
