Question

A CPA firm should establish procedures for conducting and supervising work at all organizational levels to provide reasonable assurance that the work performed meets the firm’s standards of quality. To achieve this goal, the firm most likely would establish procedures for:

Answer 1

Answer:

The correct answer is Reviewing documentation of the work performed and reports issued.

Explanation:

Supervising staff could be a complicated and quite laborious task when not done correctly. In addition, the employee may feel observed and even intimidated.

To avoid the above, it is important to look for a better way to supervise staff, trying to avoid constant harassment to which they feel exposed. Following this helps a lot in this process:

Constant monitoring. Constant monitoring does not warrant that the supervisor does not take off from the employee like a shadow. Supervisions can be daily, yes, but that depends on the activity that is carried out and how safe the supervisor is of the training provided to the worker.

Written evaluations. These evaluations can be carried out thanks to the monitoring of the previous point (always in writing and, preferably, signed by employee and supervisor), or, they can be small tests and knowledge tests, depending on the area in which the worker performs.

The form of evaluation will always depend on the supervisor, on what he considers most effective and on the activities to be monitored and evaluated.

Write a document per employee. The file must include the following:

• The progress of each employee in the assigned projects and activities.
• The job description signed by the director / manager, direct supervisor and employee.
• There must be two goals: one original that remains in the address and a copy for the worker.
• Any evaluation in writing (regardless of deadlines, although preferably it could be monthly) that shows the worker's performance.
• Evidence of conversations between the director and supervisor about the worker's performance, duly signed and dated.
• Records of complaints from the worker to the company and from the company to the worker.