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Kryger [21]
3 years ago
9

Nordstrom, an upscale department store, has a well-known reputation for going the extra mile to serve its customers. This reputa

tion for excellent customer service will most likely result in___________.
Business
1 answer:
Kaylis [27]3 years ago
6 0

Answer:

A sustainable competitive advantage

Explanation:

In a market that is perfectly competitive, firms offer products that are similar. They have to constantly seek ways to maintain their competitiveness by differentiating their product from others.

Maintaining an excellent customer service culture that goes the extra mile to solve customer problems is one of the ways to maintain competitive advantage.

Nordstrom is using this effectively to differentiate their services.

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Albert and Alberta love the University of Florida and want to support the school in every way. They always like to drink Gatorad
skelet666 [1.2K]

Answer:

A. Loyalty

Explanation:

Brand Equity is the term used to describe the identity of a specific brand that has been built to be recognized and followed by its customers with loyalty.

Loyalty related to Brand Equity is the main factor in placing product quality and image as one of the company's marketing strategies. This is because it makes the consumer "fall in love" with the product offered, refusing to exchange it for similar ones, but who do not have the same identity. An example of this can be seen in the question above, where Albert and Alberta refuse to stay at a gym that does not offer their favorite drink. Because of this, they prefer to leave this gym and look for one that provides the drink they want.

7 0
3 years ago
Read 2 more answers
Cherokee Inc. is a merchandiser that provided the following information: Number of units sold 20,000 Selling price per unit $ 30
xenn [34]

In order to find Net Income as per traditional income statement, we will first require to calculate cost of goods sold as below:

Beginning Merchandise Inventory................................................24000

Add: Purchases..................................................................................180000

Less: Ending Merchandise Inventory...........................................(44000)

Cost of Goods Sold............................................................................160000

Traditional Income Statement

Sales................................................................................................................600000

Less: Cost of Goods Sold..........................................................................(160000)

Gross Profit....................................................................................................440000

Less: Selling and Administrative Expenses

Variable Selling Expense.........................................................80000

Variable Admin Expense............................................................40000

Fixed Selling Expense.................................................................40000

Fixed Admin Expense...................................................................30000

Total .......................................................................................................................(190000)

Net Income.............................................................................................................250000

3 0
3 years ago
Read 2 more answers
Mariposa Inc is considering improving its production process by acquiring a new machine. There are two machines management is an
kondor19780726 [428]

Answer:

Machine B should be purchased because it has a lower equivalent annual cost

Explanation:

To determine the better of the two options, we would compare the equivalent annual cost of each options using a discount rate of 14% per annum

Equivalent annual cost = Total PV of cost /Annuity factor

Total PV of cost = Initial cost + PV of annual operating cost

PV of annual operating cost= Annual operating cost × Annuity factor

Annuity factor = (1- (1+r)^(-n))/r

r- rate , n- years

Machine A

PV of annual operating cost = 8,000 × (1- 1.14^(-3)/0.14= 18573.05622

PV of total cost = 290,000 +18573.05622 =  308,573.06  

Uniform Annual cost =  308,573.06 /2.321632027 =  132,912.13  

Equivalent annual cost = $132,912.13

Machine B

PV of annual operating cost = 12,000 × (1- 1.14^(-2)/0.14= 19759.92613

PV of total cost = 180,000   + 19759.92613 =  199,759.93  

Equivalent annual cost =  199,759.93 /1.6466=$121,312.15  

Equivalent annual cost = $121,312.15

Machine B should be purchased because it has a lower equivalent annual cost

Total PV of cost

6 0
3 years ago
Julie Lambert has a large consulting practice. New clients are required to pay one-half of the consulting fees up front. The bal
chubhunter [2.5K]

Answer: cash, earned consulting revenue

Explanation:

Lambert account for the cash gotten from clients through cash, earned consulting revenue. After several business has been done there would be an account of how payments where made, from this, records can be taken how cash where being payed through the records of transfers and payment.

7 0
3 years ago
If you start a business would you rather start off with earning 1million every week and 10,000 an hour or just earn 1 million in
Verizon [17]

Answer:

Im going with either 1million a day or 10k an hour

4 0
2 years ago
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