For the speaker: 1. Speak loud and clear, so that everyone in the room hears what you're saying. 2. Know your audience. Speak to them so that they understand what you are saying. 3. Exert confidence, making sure everyone knows you are sure of what you're saying, leaving no room for them to second guess what it is you said.
For the listener: 1. Be prepared to listen and understand. 2. Be respectful. No talking, eating or really doing anything really distracting while the speaker is speaking. 3. Look engaged when the speaker talks. Make it seem as if you are genuinely intrigued by what they are saying.
