The answer is B: Ask what you can do to fix the problem.
In any form of communication between coworkers that addresses a given problem, the most successful interaction will be the one that seeks a way to solve the problem. Proposing a solution or being in a disposition to solve the problem —like in this case— will always be more efficient than any kind of excuse, justification or finger-pointing. Business relationships should always remain constructive for them to be successful.
The correct answer is that he uses half-lines like in old English poetry. He doesn't mimic the capitalization nor does he uses popular names as the names were really used in that form, he didn't invent a new name with which he would mimic old names. In addition, the syllables are not unstressed.