Question

suggest any two alternative external dispute resolution mechanisms which unions and management could adopt to resolve their workplace conflicts. Illustrate your discussion with relevant examples.

Answer 1

An example of one type of dispute of unions with management could be the issue of contracting out and ensuring it doesn't take away any work from bargaining unit members. This can be resolved by direct negotiations between the two sides so that both lay out their concerns on the table and then try to accommodate each other and address each others reasons for their concerns and try to find a middle ground. Perhaps if it couldn't be resolved it could go to binding arbitration from a mediator agreeable to both parties. Another example could be the question of grievances which could perhaps be dealt with by a committee of both union and management to review the reasons for a grievance by the union and its validity and try to come to an amicable solution.