What is a call centre

2 answers:

7 0

An office set up to handle a large volume of telephone calls, especially for taking orders and providing customer service.

svlad2 [7]3 years ago

3 0

A call center is a centralized department to which phone calls from current and potential customers are directed. Call centers can handle inbound and/or outbound calls, and be located either within a company or outsourced to another company that specializes in handling calls.

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