It looks as though this essay should be an argumentative/persuasive essay. As such, there are two main ways to construct this. Knowing you should refute two points from the article, you could do this by either mentioning the opposing viewpoints first then your refutes (known as the block method), or you could do this point by point by stating an opposing viewpoint, then refuting it in the same paragraph (known as the point-by-point method). That said, here are two sample outlines assuming you mention two points:
OUTLINE 1 (Block Method)
Introduction
Body Paragraph 1
-opposing viewpoint 1
-opposing viewpoint 2
Body Paragraph 2
-your refute of opposing viewpoint 1
-your refute of opposing viewpoint 2
Conclusion
OUTLINE 2 (Point-by-Point)
Introduction
Body Paragraph 1
-opposing viewpoint 1
-your refute of opposing viewpoint 1
Body Paragraph 2
-opposing viewpoint 2
-your refute of opposing viewpoint 2
Conclusion
A positive thing about being a hero is that people not only admire him or her, but also has the possibility to inspires others to do or behave in the correct way. In addition, everybody has the opportunity in life to become a hero just by working hard in order to provide their family all they need or just giving back something that someone lose in the street. By contrast, a negative aspect is that heroes are constantly thinking about helping other and they forget to do things for themselves.
D. Mom should be capitalized because I believe it is a proper noun.
You can replace the word mom with a person's name. That is not always the case however. For example, I called my mom on my.... If you capitalized mom in this sentence and put a name then it wouldn't make sense because the word my was added. Hopefully this helps and makes sense. Good luck!!!
C. The events actually took place over the course of several years, not over a short time as Shakespeare suggests.
Shakespeare's play "Julius Caesar" is heavily based on Plutarch's "Lives of Noble Grecians and Romans." In "Lives of Noble Grecians and Romans", Plutarch shows that the events took place over the course of some years, but that sort of format would have been impossible for a 3 hour play. So Shakespeare had to change it to be over a short period of time.
C. She describes Maggie as shy and timid, but she sees Dee as more confident and outgoing.