Answer: the answer is A. While breaking one pencil during the SATs is bad luck, breaking six pencils is downright abysmal.
When your given a formula it is made available to you once you know all the possible variables.
hope this works.
At first the people does not bluntly show gratitude to Jim, they treat what he does as his work which does not need gratitude. Later on, they learned that they must thank him for his work even if he gets paid for doing it. They should still show gratitude to him, this boosts his morale and will make him enjoy his work more.