Answer:
The percentage of customer would less likely to purchase next item is 26.2%
So, The nearest option will be (e).
Step-by-step explanation:
Given that,
The table of information is
Response = Very satisfied, Satisfied, less than fully satisfied and not satisfied
Frequency = 15, 30, 12 and 4
We need to calculate the total frequency
Using given frequency
![Total\ frequency = 15+30+12+4](https://tex.z-dn.net/?f=Total%5C%20frequency%20%3D%2015%2B30%2B12%2B4)
![Tota\ frequency = 61](https://tex.z-dn.net/?f=Tota%5C%20frequency%20%3D%2061)
We need to calculate the total number of customers less or not fully satisfied
Using given data
![x = 12+4](https://tex.z-dn.net/?f=x%20%3D%2012%2B4)
![x=16](https://tex.z-dn.net/?f=x%3D16)
Where, x = total number
We need to calculate the percentage of customer would less likely to purchase next item
Using formula for percentage
![percentage\ of\ customer=\dfrac{total\ number\ of\ customer}{total\ frequency}\times100](https://tex.z-dn.net/?f=percentage%5C%20of%5C%20customer%3D%5Cdfrac%7Btotal%5C%20number%5C%20of%5C%20customer%7D%7Btotal%5C%20frequency%7D%5Ctimes100)
Put the value into the formula
![percentage\ of\ customer=\dfrac{16}{61}\times100](https://tex.z-dn.net/?f=percentage%5C%20of%5C%20customer%3D%5Cdfrac%7B16%7D%7B61%7D%5Ctimes100)
![percentage\ of\ customer=26.2\%](https://tex.z-dn.net/?f=percentage%5C%20of%5C%20customer%3D26.2%5C%25)
Hence, The percentage of customer would less likely to purchase next item is 26.2%
So, The nearest option will be (e).