Meaning all eyes on her everybody was shocked
I would say that it is false that the sentence uses the proper pronoun. We don't know whether the crew member is a man or a woman, which is why you cannot use <em>him </em>here. You should say - them. If we knew it was a man, then <em>him </em>would be fine.
B. but concert tickets because everything else right
Essay: “An Indian Father's Plea,” by Robert Lake
http://www.allenisd.org/cms/lib/TX01001197/Centricity/Domain/1747/Unit%202%20Student%20Book.pdf ?????