Question

Which statement below about the quality improvement process below is correct? Concurrent audits are conducted after the patient has been discharged. Quality improvement includes measuring performance against a set of predetermined standards. A process indicator provides important information about the environment where care is provided, the supplies and equipment that are available for care. A quality gap is the difference between the highest performing health care organizations and the lowest performing organizations in the nation.

Answer 1

Answer:

The correct answer is letter "B": Quality improvement includes measuring performance against a set of predetermined standards.

Explanation:

Quality Improvement (QI) is a continuous process by which firms lookup operations standards according to their industries or set their own to compare them against the company's current performance. QI aims to reach organizational efficiency at the functional and operational levels. QI considers the individuals that contribute to the organization's performance but focuses on evaluating the processes they perform, not the people.