Answer:
1. May eye contact. 2. Call the patient by name. 3. Spend time with the patient in educating his/her concerns and answering his/her questions. 4. Make sure the hospital is clean. 5. Optimize the hospital atmosphere. 6. Personalize the patient experience.
* Customer service is important.
Explanation:
Hypnotic is your answer, ypnotic drugs induce sleep and are used to treat insomnia. Insomnia is a change to the normal sleep pattern, due to difficulty in either getting to sleep or maintaining sleep.
Answer: False
Explanation: because they can work anywere that they need to work at because they are medical records.
The patient has persecutory delusions