Answer:
d
Explanation:
i got it right on my final exam
Answer:
use CRM to find the answer quickly.
Explanation:
The quickest way to resolve customer's query is to use CRM.
CRM is acronym for Customer Relationship Management. CRM is a software that helps to manage relationship of customers with company.
CRM software is a tool that collects and manages the Customer data, business information, product details, training, etc.
So, in the given scenario, when a customer inqures about legal process with an organization, the customer service representative can use CRM to answer the question quickly, as this software consists of business information as well.
Therefore, option C is correct.
Answer: If a sample of items is taken and the mean of the sample is outside the control limits the process is:
a. out of control and the cause should be established.
Explanation: Due to the fact that the sample is outside the control limit, it is out of control and the cause should be established.