Conversation1:

2 answers:

8 0

I would say the second story has the ineffective feed forward as it just leaves the reader hanging with no knowledge of how the strife between the two will end. The question is, will Pat apologize to Paul for insulting him or will Paul even give him a chance to do so and when Paul takes off then we are left in the lurch.

Tpy6a [65]4 years ago

3 0

Answer: d. 2.

Explanation: the five essentials of conversation are the opening (how the conversation starts), feedforward (the introduction of the topic), business (the purpose of the conversation), feedback (the communication of the understanding of the participants) and closing (how the conversation ends). From the given conversations, the one that has an ineffective feedforward and closing is the conversation 2, because Paul demands and apology from Pat in a rude way (feedforward) and the conversation ends with Paul storming out of the coffee shop (closing).

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