You are a sales representative for a small retail shop. You are in a meeting with the store manager, owner, and two other sales
representatives. The topic of discussion is the owner’s plan for a new window display. She has asked for your input on the other staff members’ ideas, and you are concerned about their suggestion that only one color be used. Which of the following choices would be the most respectful way to raise your concerns?
A.
“Last time we used only one color, and I thought the display was boring. Are you sure you want to do that again?”
B.
“I think you should include more than one color.”
C.
“I’m not sure I understand why you want to use only one color. Would you mind explaining your thinking on that?”
D.
“I think more colors are needed. Using only one color seems boring.”
C. “I’m not sure I understand why you want to use only one color. Would you mind explaining your thinking on that?”
Explanation:
If you are concerned about using only one color, you can politely ask the employee to explain why she thinks only one color will be better. When she explains, you can understand the reasons and even change your mind if the employee's explanation is compelling. If you are not convinced, you could politely explain to her what your concerns are and invite her to think of other alternatives.
