Question

The hotel chain Ritz-Carlton uses the phrase "Ladies and gentlemen taking care of ladies and gentlemen" to demonstrate the company's cultural commitment to take care of both employees and customers. Which of the following is the Ritz-Carlton using to express its corporate culture?a. The company is expressing its key corporate value with a slogan.b. The company is using a ceremonial demonstration of its values.c. The company is conveying the value of its employees with a story.d. The company is illustrating its heroes with strong company values.

Answer 1

The company is expressing its key corporate value with a slogan is the Ritz-Carlton using to express its corporate culture.

Explanation:

The fundamental beliefs about which your organisation and your actions are founded are corporation values, also recognised as corporate values or fundamental values.

They are the concepts that your company uses to control its internal investigations and customer interactions.

Your core values if established must be strong and uncompromising – a guideline instead of a suggestion. They might affect each aspect of your business, from benefits for employees and culture throughout the work environment to marketing techniques and customer support.