This would be classified as the informal part of the email. See the words "Hey There" etc
Both
It explains: the slowdown
"Hey, you excited?" Sarah asked with a smile.
I hesitated. "Not really. I mean, it sounds like one of those lousy school trips where it rains the entire week. I mean, seriously? England's cool and stuff but what is there actually worth seeing?"
"Aw, c'mon. You must be a little excited to see Buckingham palace!" Sarah didn't bother masking her disappointment.
"And the <em>british folk</em>," I put on a British accent which made her laugh.
"See? It won't be that bad. Let's get on the coach," she stepped on the coach, waiting for me to follow. I guess it couldn't be that bad, could it?
