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Answer:
Increased stress and anxiety among individuals, which decreases productivity and satisfaction.
Feelings of being defeated and demeaned, which lowers individuals' morale and may increase turnover. Try to stay calm.
Try to put emotions aside.
Don't interrupt the other person while they are speaking.
Actively listen to what they are saying and what they mean.
Check that you understand them by asking questions.
Communicate your side of the story clearly and honestly.
step by step Explanation:
Okay, so basically the story is taking place at the bank.
You know this because tellers are at banks, not necessarily shops. You also know this because Mr. Holland is exchanging money. This story is happening "today," because the teller asks Mr Holland if, "there is anything I can help you with <em>today</em>." The story is also in present time.
Hopefully that is somewhat helpful.
Hi Adam are you going to the park on Saturday? No, I'm not, I am playing basketball at school. Want to go to the shopping mall in the morning? Wait you changed the sentence?
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