Answer:
<em>Concepts like value and relationship marketing are important in designing a marketing program because such a program is what connects an organization to </em><em><u>it's costumer</u></em>
Although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
<h3>What is customer retention?</h3>
Customer retention refers to the ability of an organization or marketer to achieve customer loyalty over time.
When a customer is retained, there is always increased revenue from repeat purchases.
Customer retention increases brand loyalty.
Question Completion with Answer Options:
A. improve customer retention rate.
B. satisfy customer needs
C. provide the information necessary to diagnose reasons for customer defection.
D. increase customer profitability.
Thus, although upselling and cross-selling are effective with existing customers, cross-selling is more likely than upselling to<u> A. improve </u><u>customer retention rate</u>.
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Answer:
are also called Category Killers
Explanation:
Category killers are retailers that diligently executes deep product assessment within a given category through selection, pricing, and market penetration.
The quantity of minivans quantity of SUVs ppf this is an example of Economic growth.
Even as the term SUV can be carried out to large automobiles, such as the Range Rover, Chevrolet Suburban, and Jeep-like SUVs, it may additionally observe to smaller cars that do not have four-wheel drive and feature a minimal capability of going off-road just like the Honda CRV and crossover SUVs.
SUV or recreation software car is a category of vehicles owning capabilities that make it appropriate for both on-street and stale-avenue riding. some of the latter talents that SUVs commonly have are better ground clearance, 4-wheel drive, and auxiliary utilitarian features such as roof rails.
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