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vivado [14]
3 years ago
9

Singapore Airlines is recognized as an industry leader for exemplary customer service, and has continued to add new ways to serv

e customers better than competitors. In doing so, it has focused on sustaining its competitive advantage through ________ excellence.A. locational
B. operational
C. product
D. customer
E. strategic
Business
1 answer:
Korvikt [17]3 years ago
5 0

Answer: The answer is D. Customer excellence.

Explanation: Customer excellence basically means that in a particular industry, a company out performs its competitors as regards customer satisfaction.

It means that a company is the best at making customers happy when it comes to providing them with a particular product or service.

From the question above, we can see a perfect example of a company that is interested in making each and every experience of its customers an absolutely positive one, thereby making its customers happy and more inclined to continue to do business with them.

Customer excellence in summary therefore, means exceeding customers' expectations.

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19. The usefulness of a product to consumers is referred to as product:
uranmaximum [27]

Answer:

The usefulness benefits that a consumer receives from buying and using products or services is called utility... so it's B).                                   ♡ hope this helps ♡

4 0
3 years ago
Read 2 more answers
What does the reset() command do?
Rom4ik [11]
<span>This command resets the Winsock catalog to the default configuration. This can be useful if a malformed LSP is installed that results in loss of network connectivity. While use of this command can restore network connectivity, it should be used with care because any previously-installed LSPs will need to be re-installed. </span>
3 0
3 years ago
Asset A and B have expected returns of 5% and 3% per year respectively. Their annual volatilities are both 20% and the correlati
Novay_Z [31]

Answer:

1. Weight of A=0.5, Weight of B= 0.5

2. Asset A has the highest shape ratio. The weight of A and B in the optimal risky portfolio that has the highest shape ratio is:

Weight of A= 0.105, Weight of B= 0.895

Explanation:

Expected return of Asset A= 5%Expected return of Asset A= 5%

Expected return of Asset B= 3%

Annual volatilities of Asset A= 20%

Annual votalities of Asset B= 20%

1. Correlation coefficient = 30% = 0.3 < 1

Risk Free Rate = 1% =0.01

1. Weight of A and B in portfolio with minimal risk is:

Weight of A= β^2B - Cov (XAXB) /β^2A + β^2B - 2Cov (XAXB)

Therefore,

CovXAXB = PAB (Volatility of A) (Volatility of B)

= 0.3 × 0.2 × 0.2

= 0.012

Hence,

Weight of A= (0.2)^2 - 0.012 / (0.2)^2 + (0.2)^2 - 2(0.012)

Weight of A= 0.04 - 0.012 / 0.04 + 0.04 - 0.024

= 0.028/ 0.08 - 0.024

= 0.028/ 0.056

=0.5

Weight of A = 0.5

Weight of B= 1 - Weight of A

Weight of B= 1 - 0.5

Weight of B= 0.5

2. Shape ratio of A= RA - Rf / β

= 0.05 - 0.01 / 2

= 0.04/2

= 0.02 =20%

Shape ratio of B= RB - Rf / β

= 0.03 - 0.01/ 2

0.02 / 2

=0.01 = 10%

So, Asset A has the highest shape ratio

Cov (XAXB) = PAB (Volatility of A) (Volatility of B)

= 0.03 × 0.2 × 0.1

= 0.006

Weight of A= β^2B - Cov (XAXB) /β^2A + β^2B - 2Cov (XAXB)

Weight of A = (0.1)^2 - 0.006 / (0.2)^2 + (0.1)^2 - 2(0.006)

= 0.01 - 0.006 / 0.04 +0.01 - 0.012

= 0.004/ 0.05 - 0.012

= 0.004/ 0.038

= 0.105

Weight of A = 0.105

Weight of B= 1 - 0.105

Weight of B= 0.895

3 0
3 years ago
Michigan Mattress Company is considering the purchase of land and the construction of a new plant. The land, which would be boug
swat32

Answer:

6 years

Explanation:

The Payback period calculates how much it takes the amount invested in a project to be recovered from the cumulative cash flow.

Total amount invested =  $500,000 +  $100,000 =  $-600,000

Cash inflow in year 2 =  $100,000

Amount recovered in year 2 = $-600,000 + 100,000 = $-500,000

Cash inflow in year 3 =  $100,000 × 1.1 = 110,000

Amount recovered in year 3=$-500,000 + 110,000 = $-390,000

Cash inflow in year 4= $121,000

Amount recovered in year 4 = $-390,000 + $121,000 = $-269,000

Cash inflow in year 5= $133,100

Amount recovered in year 5 = $-269,000 + $133,100 = $-135,900

Cash inflow in year 6 = $146,410

Amount recovered in year 6 = $146,410 $-135,900 = $10,510

The amount is recovered In 5.93 years

I hope my answer helps you

8 0
3 years ago
Adidea Corp. sold merchandise on credit. What accounts will the company use to document the transaction?
Sergeeva-Olga [200]
I Think The answer is d I hope it helps My friend Message Me if I’m wrong and I’ll change My answer and fix it for you
5 0
3 years ago
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