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vivado [14]
3 years ago
9

Singapore Airlines is recognized as an industry leader for exemplary customer service, and has continued to add new ways to serv

e customers better than competitors. In doing so, it has focused on sustaining its competitive advantage through ________ excellence.A. locational
B. operational
C. product
D. customer
E. strategic
Business
1 answer:
Korvikt [17]3 years ago
5 0

Answer: The answer is D. Customer excellence.

Explanation: Customer excellence basically means that in a particular industry, a company out performs its competitors as regards customer satisfaction.

It means that a company is the best at making customers happy when it comes to providing them with a particular product or service.

From the question above, we can see a perfect example of a company that is interested in making each and every experience of its customers an absolutely positive one, thereby making its customers happy and more inclined to continue to do business with them.

Customer excellence in summary therefore, means exceeding customers' expectations.

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In 2003, several investment banking firms were fined $1.4 billion for ethics abuse related to the underwriting process. will thi
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This can be a deterrent for engaging in practices that are ethically wrong during underwriting process.
Knowing that they could be fined large amount of money if found to be engaging in acts that ethically incorrect will serves to discourage investment banking firms from such acts.<span />
3 0
3 years ago
Multiple Choice Question 71 Boswell Company manufactures two products, Regular and Supreme. Boswell’s overhead costs consist of
seropon [69]

Answer:

Allocated MOH=  $5,250,000

Explanation:

Giving the following information:

Overhead costs:

Machining = $5,000,000

Assembling= $2,500,000

Regular:

Direct labor hours= 10,000

Machine hours= 10,000

Number of parts= 90,000

Supreme:

Direct labor hours= 15,000

Machine hours= 30,000

Number of parts= 160,000

First, we need to calculate the estimated overhead rate for each department. For Machining, we will use the machine hours. For Assembling, we will use the direct labor hours.

To calculate the estimated manufacturing overhead rate we need to use the following formula:

Estimated manufacturing overhead rate= total estimated overhead costs for the period/ total amount of allocation base

<u>Machining:</u>

Estimated manufacturing overhead rate= 5,000,000/ (10,000 + 30,000)= $125 per machine hour

<u>Assembling:</u>

Estimated manufacturing overhead rate=  2,500,000/(25,000)= $100 per direct labor hour

Now, we can allocate overhead to supreme.

Allocated MOH= Estimated manufacturing overhead rate* Actual amount of allocation base

Allocated MOH= (125*30,000) + (100*15,000)= $5,250,000

6 0
3 years ago
A real estate broker has a computerized loan origination (CLO) terminal in her office. Because there are more than a dozen lendi
pashok25 [27]

Answer:

d because d is the best answe

7 0
3 years ago
If conversion costs are added evenly throughout the production process and the unit have made it 50% of the way through the prod
mestny [16]

Answer: C. 50%

Explanation:

From the above question, If conversion costs are added evenly throughout the production process and the unit have made it 50% of the way through the production process then the percentage completion for conversion costs is 50%

3 0
3 years ago
Jeremy has a new client. He has identified a research question that relates to a transaction that the client completed several m
Ilia_Sergeevich [38]

Answer:

Closed facts.

Explanation:

In a situation of close facts the action has already been taken before now, and the researcher is to analyse it and determine best course of action.

On the other hand when there is an open fact situation the action has not taken place yet, and the future action can be influenced to give a favorable result.

For example Jeremy has identified a research question that relates to a transaction that the client completed several months ago. This is a closed fact situation.

5 0
3 years ago
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