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xxTIMURxx [149]
3 years ago
9

Nonverbal communication influences the way a message is received and functions in at least five different ways.

Business
1 answer:
11Alexandr11 [23.1K]3 years ago
3 0

Answer:

The correct answer is B. Sustained eye contact .

Explanation:

Visual communication leads to our interlocutor perceiving a summarized confidence in the attention we are paying to their requirements. This type of communication largely determines a space of trust based on the fact that the potential buyer has experienced negative situations that will make him more cautious when exposing his needs. On the contrary, a smile can produce the opposite effect, considering that our company is not going to be serious in meeting the times and its satisfaction as a client.

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