Answer: Follow up with a letter that documents the call and promotes goodwill.
Explanation: The given case, belongs to the public relations concept under which the company tries to interact better with their customers, so that the customers enjoy a healthy experience and the image of the company remains positive.
The proper way to address a complaint call is to follow up by giving a letter stating the explanation apologies, excuses shall not be mentioned and assurance should be provided that such action would not be taken in future.
The indirect labour cost is shown when labour expenditures are applied to the manufacturing overhead account.
<h3>
What are the types of overheads?</h3>
Overhead expenses include things like accounting fees, advertising, insurance, interest, legal charges, labor costs, rent, maintenance, supplies, taxes, phone bills, travel expenses, and utilities.
Business overheads may be divided into two categories:
- administrative and
- manufacturing.
Thus in the above statement, when labour costs are added to the manufacturing cost it gives rise to indirect cost
Learn more about Cost overheads:
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Answer:
The correct answer is letter "D": can be based on either real or perceived differences in products.
Explanation:
Product differentiation is a marketing tool companies used to distinguish their products or services from the competitions. Generally the more a product is differentiated and, thus, made unique, the more a company can charge for it. Product differentiation is usually <em>subjective </em>since its goal is to change customer's perception of the benefits of a product over another. Though sometimes the information provided can be objectively true.
Answer:
0.3793; 0.3333
Explanation:
Quick ratio for 2018 :
= (Cash + Account receivable) ÷ Current liabilities
= ($300 + $800) ÷ $2,900
= $1,100 ÷ $2,900
= 0.3793
Quick ratio for 2019 :
= (Cash + Account receivable) ÷ Current liabilities
= ($100 + $900) ÷ $3,000
= $1,000 ÷ $3,000
= 0.3333
Therefore, the quick ratio for Evans & Sons, Inc., for 2018 and 2019 are 0.3793 and 0.3333, respectively.
Each establishment, whether small or big, government-owned or private companies, always have to backup their files in case of emergencies. As you make your backup plan, you must come across these five basic key questions:
1. Are you backing up all your data? You have to sort your files to be backed up because storage can be limited.
2. How often is your data backed up? You must make sure to back up your data on a regular basis, if not day-to-day.
3. Who is responsible for your backups? For big companies, it is too big of a task for one person to shoulder. Usually, this is tackled by a department, usually the I.T. Department.
4. Do your backups actually work? You should test regularly if these back ups actually work by restoring data files every now and then.
5. Do you have right backup checks and balances in place? The I.T Department tackling backup plans is one thing. But there should also be checks and balances so that you have a backup of your backup. It's better to be safe than sorry.
