And what do you need help with ??
Answer: Defensive listening
Explanation: When from some really innocent and not malicious comment someone made to us, in case Anne made that comment to Mary and Mary realised that as the attack ti her, then it was defensive listening. Mary made the wrong impression and answered sharply, and Anne did not deserve it. This can occur in a case, such as Mary, frustration or simply tension caused by a factor and not related to the person who made the innocent comment or question.
By giving the setting at the beginning of a story, it gives the reader an idea of what the plot will look like. If the setting of a story is in a haunted mansion on Halloween night, the reader has an idea that the plot will probably involve ghosts, chasing, capture, etc. Basically any Scooby-Doo movie ever. All in all, the setting gives the reader an idea of how the plot will lay out.