Think of it like this
Internal: A force inside yourself
External: A force outside of yourself
So if there an external force, it’s a force from outside so an example would be bullying. You wouldn’t want to go where you are being bullied so that would be an outside force affecting you.
I think it's A. It is definally not the climax as this happens when Beowulf kills the monster. It's not the resolution either as it is the first part of the text. Also, exposition seems a little unrelated.
The correct answer among all the other choices is "He is a very devout man and would help Everyman if he could." This is what this passage imply about Cousin. Thank you for posting your question. I hope that this answer helped you. Let me know if you need more help.