Answer:
Red Lobster is a seafood restaurant chain from the United States that has about 719 restaurants around the world and I consider that this chain relies on internet surveys to track customer opinions, preferences, and criticisms because it allows them to identify changes in consumers and on their preferences in a way that helps them to respond quickly before any issue affects the brand.
Answer: "Gerzema explains in his book about the changed consumer behavior post the economic crisis. According to him, consumers have become more empowered and enlightened. This means that people are spending their money on products responsibly and with much awareness. Savings have drastically gone up and people buy and trade local produce instead of jumping into corporate supermarkets."
Explanation:
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