Question

After a staff meeting in which a coworker criticized Elena, she approached him and stated calmly, I am unhappy about the way you treated me during the meeting, and I want to discuss it." This is an example of ______ communication."

Answer 1

Answer:

The answer is nondefensive communication.

Explanation:

The term refers to speaking honestly, without causing any power-related conflict. It is believed to help in both expressing ideas and listening to the other person's point of view.

In order to communicate nondefensively, it's suggested to identify and state the situation, describe feelings and request the person for a change in behaviour.