Question

Identify the 3 channel through which typical positive and neutral messages travel in the digital era

Answer 1

E-mail, texting, instant messaging

Answer 2

In this digital era, the first channel is multimedia-based messages, like sending gifs through Messenger. The second channel is text-based digital messages, like SMS messages, Twitter or email. The third channel is something we see everywhere and every day, viral ads as it can provide massive exposure for a specific product or service.