Question

Jane sent her boss an e-mail suggesting that they have a performance review to see whether Jane was ready for a raise. Her boss replied in an e-mail that Jane was out of line and that she would give her a performance review at the same time as other employees. Face-to-face communication may have helped Jane avoid upsetting her boss by: Group of answer choices

Answer 1

Answer:

allowing her to subtly try out the idea of a performance review and evaluate her boss's body language before suggesting she was ready for a raise                  

Explanation:

With face-to-face communication, Jane would have been able to notice any change in the countenance of her boss on the introduction of the subject of performance review and these would have encouraged or discouraged her to go on with the topic of salary raise. The importance of face-to-face communication is that body languages can be read and other non verbal clues such as a smile, nod of approval and express frown can be seen which will then dictate the tone and direction of the conversation.

Answer 2

Full question :

With e-mail it is difficult to capture dimensions of emotional expressions that are present only in facial expressions and with body language. For example, Jane sent her boss an e-mail suggesting that she begin a performance review to see whether Jane was ready for a raise. Her boss replied angrily in an e-mail that Jane was out of line and that she would give her a performance review at the same time as other employees. Face-to-face communication may have helped Jane avoid upsetting her boss by:

Answer:

allowing her to subtly try out the idea of a performance review and evaluate her boss's body language before suggesting she was ready for a raise

Explanation:

Jane was not able to capture the body language of our boss because she sent the message through the mail. The mail is more formal and less warm and could bring about a lot of misinterpretations. If jane was face to face with her boss, it would have been easier for her to communicate and know exactly that her boss isn't ready to give her a performance review at this time