Disappointed by airline industry and the services provided by airline industry is given below
Explanation:
1.Disappointed customerwill not only cost you money but will also create the possibility of bad word-of-mouth, which can affect future sales and money in your pocket.
2.In an airport environment, and in particular in a hub station with the high volume of connecting traffic and increased probability that you will experience some sort of service disruption, this is even more critical. When you get a sandwich you don’t like or your movie freezes or your bed is not made-up to your liking, you are upset and looking for someone to remedy the situation. Once you have established that you will not elevate your tone to match that of the irate customer, you need to do a few more things. You have to listen to the problem and try to see it through the eyes of the customer. He or she will tell you everything you need to know. The actual incident is never at the root of the behavior. The more you are able to convey your empathy for the situation the customer is in – “I was late coming in from New York and I missed the connecting flight to San Francisco, where my sister is getting married tomorrow morning.” – the greater the trust that will develop between you and the customer. More than anything, customers want someone from your company to understand the unfortunate circumstances they have been left in. They want to vent, they want to feel that you have understood and cared about their predicament, and they want a genuine apology. Lastly, they want a solution. They want to see you try to find a fix for their problems, and even if the result is not ideal, they will be brought back to a calm state by your efforts and communication. Maintain good eye contact, let them know what you’re doing, and try to deliver a solution that addresses their concerns. It is not always possible to do this, and companies generally employ a Customer Relations department to handle transactions such as refunds or compensation for situations where the employee and the customer were unable to reach an acceptable resolution at the first point of contact.
3.Essentially, an airline's hard product is the plane itself, and the airline's soft product is the service, food, and the drinks. Hard product can also be non-airplane constituents, such as lounge amenities. Consequently, the food and drinks in the lounge is soft product, while airline lounge showers are hard products.
The correct answer should be <span>B. The interest rate may change depending on the condition of the economy.
Fixed-rate mortgages keep the same rates as they were declared at the time of the contract signing, which can either be great for the person or the bank depending on the economy fluctuations. Variable-rate mortgages change based on the economy which means that the conditions are always kept to a certain standard.</span>
No you can not afford it
1600•0.25= 400
1600-400=1200
1200-1200=0
Answer:<u><em> Apply target cost-per-acquisition (CPA) bidding to drive conversions at her desired CPA.</em></u>
Explanation: In this case the customer wants to gain administrative division at her hotel, looking for ways to save time and optimize. We can most efficaciously do this by utilizing target cost-per-acquisition (CPA) bidding in order to thrust interpretation at her desired CPA.
<u><em>Therefore the correct option in this case is (d)</em></u>
Answer:
Increase in the net income=$ 89,160
Explanation:
The amount of the financial advantage or disadvantage would be determined as follows:
Unit variable cost of order = 16.30 + 5.60+ 2.80+5.20 = 29.9
$
Sales from special order) ($45.50× 8,600) 391300
Variable cost of special order ($29.9× 8,600) <u> 257,140
</u>
Contribution from special order 134,160
Cost of special machine <u>(45,000)
</u>
Increase in contribution 89,160
Increase in the net income=$ 89,160
Note the fixed manufacturing overhead is irrelevant, they are cost that would be incurred whether or not the order is accepted