P5 should be the answer if you are from the united kingdom if im correct?
Answer:
I hope this helps
Explanation:
The situation when I had recieved poor service was when I went to a Hampton hotel. When I arrived the front desk clerk did not greet me, she acted as if I wasn't standing there until I got her attention then she rudely said "Can I help you?" Then I told her that I had a reservation and I wondered if my room was ready, she says " Let me check" so I waited and my room was not yet ready so I had to wait a while longer. The staff should have been trained with the fifteen five rule, meaning when you see a guest at least 15 feet away you make eye contact and smile and at 5 feet you greet with good morning or good afternoon
The reconstruction period had generally good ideas which were exploited by bad people and who turned it all upside down. The idea of reconstruction was to integrate African-Americans into the society and protect their rights and enable them to educate themselves and become sophisticated and emancipated members of the society.
During the gilded age, the focus switched form social to economic reforms and because of this the reconstruction ended and many southern states reverted to their original racist ways. This is why it's called the gilded age, it only looked like everything was great but it was bad at its core, like gilded items which only look gold.
