Answer:
D. self-efficacy.
Explanation:
A sense that one is competent and effective refers to one's self-efficacy. Self-efficacy is one's confidence in his or her ability to achieve a desired outcome. Self esteem on the other hand has to do with ones self worth or valuation.
Answer: D
Explanation: The correct answer is letter D, to find a point of view in which he or she can relate.
The concept of "identification" comes from psychology, used by Sigmund Freud in order to describe a mechanism in which we see something of ourselves in another person/persons, in this case we are relating ourselves to an external point of view.
People who know him say that he is egosyntonic.
When it comes to egosyntonic character, it refers to people who manage to stay calm and collected in any situation. In this case, Jamal remains the same no matter what the situation may be, which is why he was given the promotion because of his level-headedness and the ability to stay cool at all times.