That's right, the correct answer is C.
The Sender-Message-Channel-Receiver (SMCR) model identifies individual components of a communication act, which in turn are affected by diverse factors that combined can result in a more or less efficient communication. The four components are sender, message, channel and receiver.
People from different cultures may understand the same message differently. Things can be accepted in one culture and considered very offensive in another. Therefore is important that communication is performed between a sender and a receiver who have the same cultural background or who have an understading on how to deal with the cultural background of the other interlocutor, in case it is not the own one.
The Puritans, a strict fundamentalist Protestant sect who immigrated to the New World for religious freedom beginning in 1609, believed that education was necessary in order to read the Bible to receive salvation. This was in line with the beliefs of the Protestant Reformers.
A. A series of related events that lead to the resolution after the climax