Let's first denote the intersection point of diagonals with O. In this parallelogram, we can observe that ΔAOB is congruent to ΔCOD because of AB=CD and the angles ∠BAO and ∠OCD are equal (They are alternate angles). According to the rule of congruency, 3x=4x-5 and x=5
The charter bus will take 7 hours to get there, so they will get there at 1pm. Her parents would actually get there before the bus because it's only going to take 5 hours.