Answer:
There are certain key points that a service provider should always keep in mind while communicating with their customers. Those points are explained in the below mentioned explanation part of the answer.
Explanation:
- Create the best first impression with their customers by greeting them with great lines.
- Always stay polite and kind throughout the conversation.
- Listen patiently and address each of their doubts in an easy and understandable way possible.
- Do not waste time in any sort of random gossip as that might irritate the customers.
- Most importantly always stay positive throughout the conversation as this might create a great impact.
Answer: (a ) 4 per hour (b ) 4.5 minutes (c ) 3 minutes
Explanation:
Average time between customer arrival = 15 minutes
Average service time = 10 minutes
(a) To calculate the customer arrival rate
Arrival rate = 1 / time between Arrival
= 1 / 15
= 0.066 × 60
= 4 per hour
(b) To calculate the average number of customers in queue
( Arrival time )^2 / service time ( service time - Arrival time)
= (15)^2 / 10 ( 10 - 15)
= 225 / 10 (-5)
= 225 / 50
= 4.5 minutes
(c) To calculate the average time customers spend in the system
Arrival time / service time - Arrival time
= 15 / 10 - 15
= 15/ -5
= 3 minutes
Answer: Monetary unit assumption
Explanation: The monetary unit of assumption states that every transaction of the business can be expresses in relation to monetary units and these units will be stable over time. The key point in this assumption is that it assumes monetary units to be stable and dependable.
In the given case, Lawton records transactions in dollars and disregards changes in value of dollars over time. Hence, we can conclude that Lawton is following monetary unit assumption.
Answer:
The 125,000 shares of common stock would be issued
Explanation:
For computing how many shares of common stock would be issued, we have to use the formula of common share produced which is shown below:
Common share produced = Par value ÷ Conversion price
where,
Par value is $5,000,000
And, the conversion is $40
Now, apply these values to the above formula
So, the value would be equals to
= $5,000,000 ÷ $40
= 125,000
The time period and rate of debentures is irrelevant, Thus, it is ignored.
Hence, the 125,000 shares of common stock would be issued.
