Part A
The number of samples needed to get a confidence interval with a margin of error M is given by:

where

is the z-score of the confidence level and p is the population proportion.
If he wants to be
within 4 percentage points with 96% confidence and he uses an
estimate of 48% obtained from a poll, the sample size that should be obtained is given by:

Part B:
If he wants to be
within 4 percentage points with 96% confidence and he does not use any prior estimates, the sample size that should be obtained is given by:

Part C:
The resulta from parts a and b are close because the result from the poll (i.e. 48%) is close to the conservative proportion used when there is no prior knowledge of any proportion (i.e. 50%).