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ki77a [65]
3 years ago
13

A customer service representative for an Internet provider uses various techniques to help a frustrated customer with a slow Int

ernet connection feel better about her situation. Match each technique with the appropriate response by the customer service representative.
Computers and Technology
1 answer:
tia_tia [17]3 years ago
4 0

Answer:

“Think of it this way: When we’re done, your connection will be faster than it ever was before.”

Correct label:

positive reappraisal

“Okay, let’s put the connection speed issue aside for later and work on changing your password for our company website.”

Correct label:

distraction

“At least your router isn’t talking back at you! I can’t get my digital assistant to shut up.”

Correct label:

humor

Explanation:

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