Answer:
I'm sorry but what are "the following items"? I'm pretty sure I Cannot answer without them I need more context sorry!
Talk to the people that are making the noise and ask them to quite down .
Correct me if I’m wrong but I think it’s the first one
Answer:
The passage uses the interrogative mood to get people to think and to ask themselves questions.
Explanation:
The way the questions are posed they are rhetorical which is a characteristic of interrogative mood.
The interaction creates a slow and quiet mood, which leaves a feeling of peace and calm in Scrooge
